Shipping & Returns

Event ticket purchases

Please see our website Terms & Conditions for information relating to event ticket purchases.

Shipping courier

All purchases are shipped by our courier partner, Fastways.

Shipping within NSW

Free shipping applies to certain delivery areas within NSW. Areas in NSW that are excluded from free shipping are charged at a flat rate of $18.10. Note that for other states and regional areas, it is possible that additional fees may apply. Please check shipping costs in cart before proceeding. Please contact us to check if you are uncertain.

Shipping to QLD

Shipping to QLD addresses has a flat rate of $25. Note that for regional areas, it is possible that additional fees may apply. Please contact us to check if you are uncertain.

Shipping to other Australian states

If you are interested in shipping to other states in Australia, please contact us to check whether it will be possible to deliver to your area.

Shipping overseas

Unfortunately we are not able to offer shipping to countries outside Australia.

Wine Club 

For all terms and conditions relating to our Wine Club, please see our Terms and Conditions page.

Returns or refunds of damaged goods 

If you are not happy with the condition in which your items are received, please contact us so we can assist you.

Returns

We are not able to offer refunds or returns in other circumstances, such as if you change your mind. Please contact us if you need any clarification on this.

Mountain Ridge would like to acknowledge the Traditional Custodians of the land we gather upon today. We acknowledge their continuing connections to the land, culture and community. We pay respect to Elders past, present and future.

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